COVID-19 SAFETY MEASURES

SOUL HAVE IMPLEMENTED THE FOLLOWING PROTOCOLS

100% No-contac info-file and check-in / check-out

We have digitalised our check-in and check-out procedures.

We have replaced our room & house info folder with our very own SOUL APP, available on Android & IOS soon

 

Cleaning & sanitation measures:

Select surfaces are cleaned and sanitised frequently with appropriate disinfectants. 

Good hand hygiene is encouraged and sanitiser is available throughout the property.

Room cleaning measures:

Frequently touched surfaces are sanitised more regularly. 

We ventilate all rooms during cleaning and use the highest temperature setting when doing laundry.

Housekeeping service for 5-night stays and more.

 

Kitchen and food:

Our dining area is spaced out to encourage social distancing. 

We also offer plated food options rather than self-serve from buffets. 

We practice strict sanitation in our kitchen.

 

Our team is trained and protected:

We screen our staff daily for any Covid-19 symptoms.

Our staff are trained on best hygiene practices.

The prescribed PPE is supplied to our team to safely manage their tasks.

Temperature Screening:

Industry protocols require that we should measure your temperature daily with a non-contact thermometer.

Please help us to make this a quick and easy task.

GUESTS CAN HELP BY DOING THE FOLLOWING

Wear a mask when outside your room or in public areas:

We can all protect each other by wearing masks around staff or guests not in your party.

Maintain social distancing:

Please keep your distance from others as far as possible.

A minimum of 2 meters is set as a guideline.

Avoid handshakes, hugs and direct contact where possible.