COVID-19 SAFETY MEASURES
SOUL HAVE IMPLEMENTED THE FOLLOWING PROTOCOLS
100% No-contac info-file and check-in / check-out
We have digitalised our check-in and check-out procedures.
We have replaced our room & house info folder with our very own SOUL APP, available on Android & IOS soon
Cleaning & sanitation measures:
Select surfaces are cleaned and sanitised frequently with appropriate disinfectants.
Good hand hygiene is encouraged and sanitiser is available throughout the property.
Room cleaning measures:
Frequently touched surfaces are sanitised more regularly.
We ventilate all rooms during cleaning and use the highest temperature setting when doing laundry.
Housekeeping service for 5-night stays and more.
Kitchen and food:
Our dining area is spaced out to encourage social distancing.
We also offer plated food options rather than self-serve from buffets.
We practice strict sanitation in our kitchen.
Our team is trained and protected:
We screen our staff daily for any Covid-19 symptoms.
Our staff are trained on best hygiene practices.
The prescribed PPE is supplied to our team to safely manage their tasks.
Temperature Screening:
Industry protocols require that we should measure your temperature daily with a non-contact thermometer.
Please help us to make this a quick and easy task.
GUESTS CAN HELP BY DOING THE FOLLOWING
Wear a mask when outside your room or in public areas:
We can all protect each other by wearing masks around staff or guests not in your party.
Maintain social distancing:
Please keep your distance from others as far as possible.
A minimum of 2 meters is set as a guideline.
Avoid handshakes, hugs and direct contact where possible.