We have digitalised our check-in and check-out procedures.
We have replaced our room & house info folder with our very own SOUL APP, available on Android & IOS soon
Select surfaces are cleaned and sanitised frequently with appropriate disinfectants.
Good hand hygiene is encouraged and sanitiser is available throughout the property.
Frequently touched surfaces are sanitised more regularly.
We ventilate all rooms during cleaning and use the highest temperature setting when doing laundry.
Housekeeping services are now on request only
Our dining area is spaced out to encourage social distancing.
We also offer plated food options rather than self-serve from buffets.
We practice strict sanitation in our kitchen.
We screen our staff daily for any Covid-19 symptoms.
Our staff are trained on best hygiene practices.
The prescribed PPE is supplied to our team to safely manage their tasks.
Industry protocols require that we should measure your temperature daily with a non-contact thermometer.
Please help us to make this a quick and easy task.
We can all protect each other by wearing masks around staff or guests not in your party.
Please keep your distance from others as far as possible.
A minimum of 2 meters is set as a guideline.
Avoid handshakes, hugs and direct contact where possible.