SOUL ON THE HEADS
RATES & POLICIES
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VILLA RATES
Self-Catering Basis – Maximum of 12 people – Entire House
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ROOM RATES
Based on per room (Maximum 2 people)
Exclusive Villa use based on max 12 persons
No single supplement rate
Quoted in South African Rand (ZAR)
VILLA RATES
Based on the entire villa (6 Bedrooms)
Quoted in South African Rand (ZAR)
OUR RATES INCLUDE
Housekeeping service for 5-night stays and more
Full Breakfast
Complimentary hot beverages in suite
Complimentary wifi
OUR RATES EXCLUDE
Bar purchases
Any other meals not mentioned
Massage and Spa Activities
Gratuities
CHILDREN
We do permit children at our establishment.
No children under 3 years old
High & Peak Season:
• 3-10 yrs R1000 per night
• 11-16 yrs R1500 per night
Low/Winter Season:
• 3-10 yrs R500 per night
• 11-16 yrs R1000 per night
Children of 16 years and older will be charged at adult rate per room
Maximum 2 children sharing per room
Children accommodated on extra beds in the following rooms:
• Cinema Suite
• Vista Suite
• West View Room
POLICIES
Strictly no pets allowed
Strictly no smoking inside the villa
Check in time from 15H00
Check out time by 10H00
CANCELLATION POLICY
From booking until 3 months before commencement of arrival: 35 % of total costs
Less than 3 months before commencement of arrival: 50 % of total costs
Less than 6 weeks before commencement of arrival: 70 % of total costs
Less than 4 weeks before commencement of arrival: 80 % of total costs
Less than 3 weeks before commencement of arrival: 90 % of total costs
Less than 2 weeks before commencement of arrival: 95 % of total costs
During Peak Season (Easter, Christmas, New Year) tightened cancellation fees will apply
PAYMENT TERMS
50% of total reservation amount is required to secure your booking
Balance payable 4 weeks before arrival
Credit Card Payments Accepted Mastercard and Visa
Tour Operators 100% payment required 30 days before arrival
Please request banking details on invoice if you should wish to do an electronic transfer
BANKING DETAILS
Bank: First National Bank
Branch: Plettenberg Bay
Acc No: 62863871961
Branch Code: 210514
Acc Name: Intosol RSA (Pty) Ltd
SWIFT Code: FIRNZAJJ